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chuliu
Joined: 04 Dec 2010 Posts: 443 Location: Hong Kong |
Posted: Sat Jun 01, 2019 4:54 am Post subject: xsight touch unresponsive |
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My friend bought an xsight touch remote and he found that the remote buttons are unresponsive. I asked him to press power+ ok and put the battery back. It now displays that upgrade mode and ask to connect usb to upgrade. I wonder if he should use rimr to complete the upgrade. Thanks. |
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mathdon Expert
Joined: 22 Jul 2008 Posts: 4524 Location: Cambridge, UK |
Posted: Mon Jun 03, 2019 7:28 am Post subject: |
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I can't say if it will work, but it is worth a try. The remote will be useless until the upgrade is completed, and RMIR is the only tool still available to do an upgrade. If he tries it, please report what happens - not just "It doesn't work", give as much info as you can. _________________ Graham |
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mdavej Expert
Joined: 08 Oct 2003 Posts: 4505
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chuliu
Joined: 04 Dec 2010 Posts: 443 Location: Hong Kong |
Posted: Mon Jun 03, 2019 10:26 am Post subject: |
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I remote accessed his pc and performed a firmware upgrade for him. Unfortunately, according to him, the remote is still unresponsive and stuck at either region selection or a few screens into the initial setup. He said that the original battery was not working and he has purchased a generic battery off the web.
He suspects if the battery could be the cause. Strangely from the rmir, the remote seemed responsive when I remote accessed his pc, either download from remote or perform a firmware update. |
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mdavej Expert
Joined: 08 Oct 2003 Posts: 4505
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Posted: Mon Jun 03, 2019 11:21 am Post subject: |
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If it works at all, battery is probably fine. Touchscreen could be bad. That's happened to a few of mine. |
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