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XSight Touch Bad Keys

 
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chrissezhi



Joined: 17 Nov 2018
Posts: 5

PostPosted: Sun Nov 18, 2018 12:55 pm    Post subject: XSight Touch Bad Keys Reply with quote

Hello all -

I have my XSight setup and working - however - when using DirectTV say hitting guide my OK , UP and Left keys do not work. I can use down and right with no issues. I also noticed that the Indicator (led below power) does not light when using the keys as well. I have a ZVOX remote as well and the mute does not work.

Any ideas?
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The Robman
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Joined: 01 Aug 2003
Posts: 18563
Location: Chicago, IL

PostPosted: Sun Nov 18, 2018 2:01 pm    Post subject: Reply with quote

Does this happen in all device modes, or just DTV mode?
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Rob
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chrissezhi



Joined: 17 Nov 2018
Posts: 5

PostPosted: Sun Nov 18, 2018 6:37 pm    Post subject: Reply with quote

Thanks for the reply -

Sorry - when you say all Device Modes - how can I tell?
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chrissezhi



Joined: 17 Nov 2018
Posts: 5

PostPosted: Sun Nov 18, 2018 6:53 pm    Post subject: Reply with quote

Also - I posted the RMIR file located here if you would like to take a look -

https://jmp.sh/8sbFAJN

I just tried with my genie and same symptoms.
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The Robman
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Joined: 01 Aug 2003
Posts: 18563
Location: Chicago, IL

PostPosted: Sun Nov 18, 2018 6:56 pm    Post subject: Reply with quote

What I was trying to determine was whether you have a problem with the physical buttons or have the wrong codes programmed to them. In other words, if you have the problem when controlling the DTV but not when, let's say, controlling your CD player, I would assume it was codes that were the problem.

Btw, if you have a file for us to look at, please post it in our file section, the Diagnosis Area is the place for random files like this.
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Rob
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chrissezhi



Joined: 17 Nov 2018
Posts: 5

PostPosted: Mon Nov 19, 2018 7:10 am    Post subject: Reply with quote

Thank you -

here is the link - http://www.hifi-remote.com/forums/dload.php?action=file&file_id=25471
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chrissezhi



Joined: 17 Nov 2018
Posts: 5

PostPosted: Mon Nov 19, 2018 7:32 am    Post subject: Reply with quote

side note - just launched devices and went to TV - could pull up Menu - but not use keys up or enter (select).

Do you think it is bad keys not working?
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The Robman
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Joined: 01 Aug 2003
Posts: 18563
Location: Chicago, IL

PostPosted: Mon Nov 19, 2018 3:17 pm    Post subject: Reply with quote

Mdavej is really the expert on the Xsight, so I'm hoping that he can offer some insight. I'm moving this to the Xsight forum.
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Rob
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mdavej
Expert


Joined: 08 Oct 2003
Posts: 3795

PostPosted: Mon Nov 19, 2018 5:59 pm    Post subject: Reply with quote

I'll look at the file when I get a chance. But on the surface, looks like bad keys since it's happening on multiple devices. Can you get the up to work if you press really hard?
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mdavej
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Joined: 08 Oct 2003
Posts: 3795

PostPosted: Wed Nov 28, 2018 9:14 pm    Post subject: Reply with quote

I could not open your file because it was corrupt. Mathdon was kind enough to fix it and has replaced your original linked file with the fixed version. You had a power assist assigned to a non-existent device.

Besides that, I did not see any other problems with your config. So if you load the fixed version and your buttons still don't work, then the buttons have indeed worn out. Unfortunately nothing can be done in that case short of replacing the remote. This has happened to at least a half dozen of my Xsights after a couple of years.
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xnappo
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Joined: 30 Dec 2003
Posts: 849

PostPosted: Thu Nov 29, 2018 5:36 pm    Post subject: Reply with quote

Just chiming in - same here. This and the 'up arrow' dying have killed probably four XSights for me. I was lucky enough to buy a bunch of them cheap, but when I run through them all I will be sad Smile
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MaskedMan
Tivo Expert


Joined: 10 Feb 2004
Posts: 694

PostPosted: Thu Nov 29, 2018 5:37 pm    Post subject: Reply with quote

Try this for bad keys:

https://www.ebay.com/itm/Keypad-Button-Repair-Kit-for-TV-Remote-Controls-Rubber-Buttons-Cordless-Phones/252443162910?hash=item3ac6c8f91e:g:Oh8AAOSwnONZBx2~:rk:2:pf:0

I bought one for the mx-900 remote, but haven't had to use it yet. Mine is made specially for the mx-900 remote, where link above is for individual keys for all kinds of models.
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Edmund
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unclemiltie
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Joined: 21 Jan 2004
Posts: 1760
Location: Pittsburgh, PA

PostPosted: Fri Nov 30, 2018 3:53 pm    Post subject: Reply with quote

The challenge is that the Xsight and similar remotes are extremely difficult to get apart, almost impossible to do without breaking something.

OP, you could try mapping the up/down functions onto the left/right buttons for a while. Many devices don't even use the left-right keys so this would be a good solution
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