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Remote Control - Cable Box: Arris ZC4100RML

Posted: Sat Dec 03, 2016 3:00 pm
by theartistisblue
Hi there!

I have this new cable set up box (provider: Melita).

I need the remote code for slingbox.

The set top box is: Arris ZC4100RML

The label on the inside of the remote control states: RC2463946/01B. Under that there is '3139 238 31901'.....under that: CC01216290000140.

My slingbox is Slingbox 500 ( https://www.cnet.com/products/slingbox-500/review/ )

Best regards,
Chris

P.S. Here are the links with the respective photos:

https://www.dropbox.com/s/dk72b3k82x0hp ... e.jpg?dl=0
https://www.dropbox.com/s/pmtp1h7ldindi ... x.jpg?dl=0
https://www.dropbox.com/s/2viog69gucz58 ... e.jpg?dl=0
https://www.dropbox.com/s/bdaabeq32wv6i ... t.jpg?dl=0

Posted: Mon Dec 05, 2016 8:07 am
by alanrichey
For future reference the remote model and the Slingbox type are not relevant. But are you sure about the model number ? I have never heard of an Arris (or Motorola, who make the boxes) model number that starts with ZC. And googling ZC4100RML only brings up this post.

Posted: Mon Dec 05, 2016 11:08 am
by The Robman
Does the STB look something like this:

ZT4100 Zapper Terrestrial Set-Top
http://www.arris.com/products/pace-zt41 ... t-top-box/

Yes pretty sure unfortunately :(((

Posted: Tue Dec 06, 2016 6:56 am
by theartistisblue
alanrichey wrote:For future reference the remote model and the Slingbox type are not relevant. But are you sure about the model number ? I have never heard of an Arris (or Motorola, who make the boxes) model number that starts with ZC. And googling ZC4100RML only brings up this post.
Dear Alan - thanks for your reply.

This is the label on the box of the unit:

https://www.dropbox.com/s/pmtp1h7ldindi ... x.jpg?dl=0

Best regards,

Posted: Tue Dec 06, 2016 6:58 am
by theartistisblue
The Robman wrote:Does the STB look something like this:

ZT4100 Zapper Terrestrial Set-Top
http://www.arris.com/products/pace-zt41 ... t-top-box/
Dear Robman,

Thanks for this. It seems like you are doing the same research I was doing.

The ZT4100 is made by Pace.

The ZC4100RML could very possibly be made by Pace (not sure).

However, the unit looks slightly different.

Kindly see: https://www.dropbox.com/s/bdaabeq32wv6i ... t.jpg?dl=0

Best regards,

Posted: Tue Dec 13, 2016 8:11 am
by alanrichey
There is nothing in the Logitech IR Database for a Pace ZC4100RML so I am still stuck.

What you could do is buy a Nevo C2 Learning Remote off E-Bay, and we can use that to figure out the codes.