ITZA-2 Universal Remote Control (Clear)
(150-1998)                 Troubleshooting            Faxback Doc. # 58217

If You Have Problems

Manual Code Search

If the ITZA-2 Remote Control does not operate your remote controlled 
devices when you first set it up, you might have to manually find the 
correct codes for your devices.

You can try all the codes listed in Manufacturer Codes for your brand 
device, or follow these steps to search the remote control's entire 
library.

1.  Manually turn on the device you want to set up.

2.  Press the corresponding device key (TV, VCR, CBL, or AUX).

3.  Hold down P until the red light blinks twice, then press 9 - 9 - 1.
    The red light blinks twice again.

4.  Aim the remote control at the device you want to operate.

5.  Repeatedly press POWER then the device key (TV, VCR, CBL, or AUX)
    until the device turns off.

6.  When the device turns off, press P within 10 seconds to save the code.
    The red light blinks twice.

    Note:  If you do not press P within 10 seconds, the remote control
           does not save the code.

      Because the ITZA-2's library has so many codes, this process can
      take several minutes.

      If your device turns off during the search, but does not operate
      after you lock in the code, begin search again and pause longer
      between key presses.

7.  If necessary, repeat steps 1 through 6 for each device.

Note:  Some VCRs and CD players do not have a power key on the original
       remote control.  If so, manually turn on the VCR, insert a tape or
       CD, and repeat manual code search using PLAY instead of POWER. When
       the device responds, press P.  The red light blinks twice.

Determining the 4-Digit Code

After you set up your remote control using the manual code search, you can 
find which 4-digit code the remote control is set to by following these 
steps.

1.  Press the device key you want to get the manufacturer's code from,
    then hold down P until the red light blinks twice.

2.  Press 9 - 9 - 0.  The red light blinks twice again.

3.  Press 1, then count the number of times the red light blinks.  This is
    the first digit of the 4-digit code.

    Note:  If the red light does not blink, the digit is a 0.

4.  Repeat Step 3 three times to find the second, third and fourth numbers
    (of the 4-digit manufacturer's code), pressing 2, 3 and 4 respectively
    for each additional digit.

Troubleshooting

If the remote control stops working after you have successfully tested the 
control for each device, or if you are unable to get the remote control to 
work at all:

  Be sure you press the device key for the device you want to control
  before you press any other key.

  Confirm that your remote controlled devices are working properly by
  using the original remote control or the manual controls.

  Replace the batteries.

  If some keys do not function, try a different device code.

  Call 1-888-284-8735 to talk to technical support.

(EB 1/5/00)