6 in 1 IR/RF Remote Control (15-1925) Troubleshooting Faxback Doc. # 45646 If You Have Problems Manual Code Search If the 6 in 1 IR/RF Remote Control does not operate your remote-controlled devices when you first set it up, you might have to find the correct code for your devices. You can try all the codes listed in the "Manufacturer's Codes" section in Faxback Doc. # 45647 for the brand of your device, or you can follow these steps to search the 6 in 1 IR/RF Remote Control's entire library. 1. Manually turn on the device you want to set up and press the corre- sponding device key on your 6 in 1 IR/RF Remote Control (TV, VCR, CBL, CD, and so on). 2. Aim the 6 in 1 IR/RF Remote Control at the device you want to operate. 3. Hold down SET UP until the red light blinks twice. Release SET UP and press 9 - 9 - 1. The red light blinks twice again. 4. Slowly alternate between PWR and the device key. For example, if you are searching for a code to operate your TV, use the following sequence. SET UP - 9 - 9 - 1 - PWR - TV - PWR... Each time you press the TV key, the remote control advances to the next manufacturer's code in the library. 5. When your device responds by turning off (or on, if it was off), immediately press SET UP to lock in the manufacturer's code. Note: Because of the large number of codes in the 6 in 1 IR/RF Remote Control's library, this procedure can take several minutes. If your device turns off the search, but does not operate after you lock in the code, begin the search again, pausing longer between key presses. If necessary, repeat these steps for each device. Determining the 3-Digit Code After you set up your 6 in 1 IR/RF Remote Control using the manual code search, you can find which 3-digit code the 6 in 1 IR/RF Remote Control is set to by following these steps. 1. Press the device key you want to get the manufacturer's code from. 2. Hold down SET UP until the red light blinks twice, then release it. 3. Press 9 - 9 - 0. The red light again blinks twice. 4. Press 2, and count the number of times the red light blinks. This is the first number of your 3-digit manufacturer's code. Note: If the red light does not blink, the digit is a zero. 5. Press 2 and count the number of times the red light blinks. This is the second number of your 3-digit manufacturer's code. Note: The red light does not blink if the second digit of your 3-digit manufacturer's code is a zero. 6. Press 3 and count the number of times the red light blinks. This is the third digit of your 3-digit manufacturer's code. Note: The red indicator does not blink if the third digit of your 3-digit manufacturer's code is a zero. If the 6 in 1 IR/RF Remote Control stops working after you have success- fully tested the control for each device, or if you are unable to get the remote control to work at all, check these things: Confirm that your remote control devices are working properly by using the original remote control or the manual controls. Be sure you press the device key for the device you want to control before you press any other key. Replace the batteries. If some of the keys do not function for your device, you might be able to search for a better device code. Downloading Updated Code Information If you are still experiencing difficulties getting your equipment pro- grammed with the 6 in 1 IR/RF Remote Control, you might want to upgrade your remote control with new codes. This can be done by simply calling our toll-free RadioShack Customer Service Hotline at 1-800-950-7044. IMPORTANT: If you have already set up your 6 in 1 for other equipment, downloading updated information erases those codes from the 6 in 1's memory. Note: Your remote control's telephone upgrade feature is designed to work with any telephone that meets current FCC specifications for hearing aid compatibility. Please do not use cordless or cellular phones when calling for a telephone upgrade. To upgrade your 6 in 1 IR/RF Remote Control, simply follow these steps: 1. Write down the brand names, model numbers, RadioShack Cat. No.(if applicable) and manufacture dates for each type of device (TV, VCR, cable box, etc.) that you want to load into your 6 in 1 IR/RF Remote Control. Have this information with you when you call the RadioShack customer service representative. 2. Call the RadioShack Customer Service Hotline at 1-800-950-7044. 3. Tell the customer service representative the brand name, model number (or RadioShack Cat. No.), and manufacture date for each infrared device you want to load into your 6 in 1 IR/RF Remote Control. 4. After providing the brand, model, and manufacture date information to the Customer Service Representative, hold down SET UP until the red light blinks twice. Then press PWR so the red stays on continuously. 5. Hold the 6 in 1 IR/RF Remote Control up to your telephone's earpiece as shown. Notes: You must hold the earpiece of your telephone over the receiver of your remote control as shown above. If you do not, the 6 in 1 IR/RF Remote Control might not be able to properly receive the information coming through the telephone. While the 6 in 1 IR/RF Remote Control is receiving information, the red light blinks occasionally to confirm the information transfer. When the 6 in 1 IR/RF Remote Control has successfully received the information for your infrared devices and downloading is completed, the red light blinks twice. 6. Press SETUP again after the red light blinks twice. The light blinks twice again. Fast Search If you have downloaded more than one device code, the remote control has a fast Search feature that allows you to quickly search all loaded device codes, one at a time, until you find the right one. As soon as the upgrade operation is complete, the 6 in 1 IR/RF Remote Control is ready for you to fast search the downloaded codes. For example, to search the codes downloaded into the remote control's TV memory: 1. Turn on your TV. Point the remote control at your TV and press TV then PWR. The remote control sends the power signal for the first TV code loaded. 2. If your TV does not turn off, press 1. Your remote control sends the power signal for the second TV code loaded. 3. Continue pressing the number keys (2, 3, 4, and so on) until your TV responds. Note: You can search up to 11 codes for each device (TV, VCR, and so on) if 11 codes were loaded. Once your TV responds, if you downloaded codes for more than one device, press the key for the next device and repeat Steps 1-3 to repeat the search for that device. 4. To end Fast Search and lock in the codes, press SET UP. (LB/SM 12/03/97)