Instructions for Sending in Your Products

These instructions are for U.S. customers only.
  1. Send the product, (without the batteries or manual),
  2. Send a note describing what you need. Please include:
    • Be as detailed a you can so we can determine the best course of action.
    • In the note, if the product is a remote control; include the brand names, and model numbers of each of your devices (TV, VCR, etc.).
    • Your name and mailing address
    • Your "Tag Number" IF you were given one by our representative. If you have not contacted us to receive a "Tag Number", please do so by phone or e-mail. You will experience delays with processing your request without receiving a "Tag Number" from our Service Center.
    • Both your daytime and evening telephone numbers in case our Upgrade Dept. needs to contact you.
      NOTE:
    • There will be no extra charge for upgrading (adding codes) to an "upgradable" remote control.
  3. We recommend you send the product in a box or padded envelope by U.P.S. or Insured Mail.
  4. Send "Attn: UPGRADE DEPARTMENT"


Please send the following information, and ship it with remote to:

    Universal Electronics, Inc
    1864 Enterprise Pkwy. West
    Twinsburg, Ohio 44087
Attn: Upgrade Department.

SERVICE REQUEST INFORMATON

NAME:
 
ADDRESS:

DAYTIME PHONE:			NIGHTTIME  PHONE:

MODEL OR CATALOG # OF REMOTE:

EQUIPMENT LIST:
(LIST  BRAND NAME,  MODEL #, AND CODE IF KNOWN)

TV:				TV:
VCR: 				VCR:
CABLE: 				SATELLITE:
CD PLAYER: 			TUNER:
AMPLIFIER:			SURROUND:
LASER DISK: 			HOME AUTOMATION:
OTHER:				

SPECIAL INSTRUCTIONS:		




All Material Copyright Universal Electronics Inc.
"One For All" copyright Universal Electronics Inc.
Any questions about the products should be directed to help@ueic.com