Excel 97 crashes on opening KM

[forestial]

I have Windows 98SE, Excel 97 SR-1 with Analysis Toolpak, km v8.10 and km v8.11

During opening of the km file, excel crashes with "this program has performed an illegal operation and will be shut down". Clicking on the details button produces:

EXCEL caused an invalid page fault in
module MSO97.DLL at 017f:306c25c8.
Registers:
EAX=00000000 CS=017f EIP=306c25c8 EFLGS=00210246
EBX=0062c99c SS=0187 ESP=00628544 EBP=00000001
ECX=00620000 DS=0187 ESI=00620000 FS=1987
EDX=00000018 ES=0187 EDI=00000018 GS=0000
Bytes at CS:EIP:
66 8b 46 06 83 f8 04 72 14 3d 00 04 00 00 77 0d
Stack dump:
0062c99c 306c2665 00000000 0062b098 0062ac50 0062c99c 0062c99c 0062c99c 00000000 30118cbf 0062c99c 00000018 3026cbf7 0062c99c 3070b5d8 30545724


Is this a known problem with Excel 97? It works OK on other spreadsheets, though none of them is remotely as complex as km.

[Mark Pierson]

This is the first I've heard of it. Did KM ever work for you, or did this just start? What happens if you try opening KM after you've booted up the computer?

[forestial]

It has never worked for me (but I've only had it for a couple of weeks, and tried it maybe 10 times). I've been using RM instead but now I've run into something that RM doesn't support, hence my new interest in getting km going...

I just tried it after a reboot and the same crash happened.

I also have it on another computer (WinXP with Excel 2003). I think it's OK there but I've only loaded maybe a couple of times to poke around.

[gfb107]

I have seen this as well. It's not consistent. When it fails for me, it usually fails while loading an upgrade, not when just loading KM. But if I retry a few times it will usually work. At one point I thought it was related to what was in the clipbiard, but I don't think so anymore. I'm using Excel 97 on Win XP home.