jp1 usb - can't get ANY driver to work

[keith_leitch]

I will try to organise some pictures.

I have photos, now, but can't figure out how to attach them. Do I have to upload them to an HTML page first?


[img]file://X:\DCIM\100_FUJI\DSCF3151.JPG[/img]
[img]file://X:\DCIM\100_FUJI\DSCF3150.JPG[/img]

[vickyg2003]

Instructions for posting an image can be found here.
https://www.hifi-remote.com/forums/viewtopic.php?t=6557

Keith, one more thing, is this XP running on an ordinary computer or are we looking at something special like dual processors or a 64 bit OS?

[keith_leitch]

Keith, one more thing, is this XP running on an ordinary computer or are we looking at something special like dual processors or a 64 bit OS?

Thanks, Vicky. Images are coming now. I've posted the URLs for them, because I just can't seem to make them display with the IMG tag.

It is definitely XP 32. As for Dual processors, I guess I do not know for sure as it is my work laptop; however, I doubt it sincerely.

http://img684.imageshack.us/i/dscf3151i.jpg/
http://img710.imageshack.us/i/dscf3150.jpg/

[ElizabethD]

Don't you people ever sleep, just play with the remotes ?? ??

I have few screen shots of Delcom v4 installation which works on an old box, a laptop, XP-SP3. Posted in diagnosis
https://www.hifi-remote.com/forums/dload ... le_id=8263

If work laptop, make sure you can run as Admin or Priviledged user to be able to install drivers.

[keith_leitch]

Don't you people ever sleep, just play with the remotes ?? ??

I have few screen shots of Delcom v4 installation which works on an old box, a laptop, XP-SP3. Posted in diagnosis
https://www.hifi-remote.com/forums/dload ... le_id=8263

If work laptop, make sure you can run as Admin or Priviledged user to be able to install drivers.

Good point, but I have tried this on no fewer than four computers, two of which were stationery machines with no user accounts. I will look at your link.

[jimdunn]

Thanks very much for your reply, but I have tried the USBIODS driver from this page many times, to no avail.

Hey Keith - Rob just drew my attention to this thread, since I'm a bit nearer to you than he is

If you're still struggling after trying all the ideas here - then, to rule out the possibility of a bad cable/bad remote/bad JP1 pins, if you wanted to, I'd be happy for you to post the cable and remote to me - I could test both the cable and remote in a known, working environment so that we'd know where the problem lies. I could test and return post them the same day I receive them, so it should be quick and painless.

Let me know if you think that would help and I'll PM you my address.

[keith_leitch]

Let me know if you think that would help and I'll PM you my address.

That's really kind of you, and I will probably take you up on it. Where are you living?

[jimdunn]

The Upper Hunter Valley, NSW.

I think it could save a lot of guessing to test the remote with my cables (which I know work) and to test the cable with some of my remotes (which I also know work) on computers where I know the drivers and software work.

[vickyg2003]

Liz, I just downloaded your document. That should really help people who have a problem with the install. Its a huge file to download, but the pictures are so helpful its definately worth the wait.

I remember I had a bad version of the delcom driver installed and what a pain it was to get the right version up and working, but I didn't document it, like you did.

[jimdunn]

In the meantime, Keith, the only other thing you mention which gives me any ideas is:

I have rebooted until my boots are bleeding,

and

When I connect the device, the only response is USB Device Not Recognised.

Now, this is almost certainly a blind alley, since I think you said you'd tried more than one machine, but I build and repair PCs, and there is one item of USB behaviour worth mentioning here.

If the message you are getting is "One of the USB devices connected to this computer has malfunctioned, and Windows does not recognise it", this can occasionally persist across reboots.

What seems to happen is some "garbage" gets stuck in the USB bus, or cached on a motherboard chip, and the only way to clear it is to completely remove the power cord (and battery if it's a laptop), disconnect all USB devices/hubs then discharge the computer completely by holding in the power key for a couple of minutes to discharge capacitors etc, before reconnecting the power.

I know - it sounds bizarre, but I have personal experience of this problem, and solution, on more than one occasion.

Here's a couple of online references, too:
http://www.online-tech-tips.com/compute ... ecognized/
http://www.ntcompatible.com/Desperately ... tml#163308

I've seen this scenario a few times (often, though not always, with a SiS chipset) - and until the machine is fully discharged, plugging in all sorts of perfectly good USB devices can give this message.

As I say, it's almost certainly a red herring in this case, but since it only takes a minute or so to check, I thought I'd mention it anyway.

Other than that, or the ideas for checking the driver installation, I'm happy to check the cable and remote for you - just let me know.

Jim

[keith_leitch]

As I say, it's almost certainly a red herring in this case, but since it only takes a minute or so to check, I thought I'd mention it anyway.

Yes, it was definitely worth a try, and is useful information for the future. I am fairly confident, now, that I am dealing with a piece of junk. I would like to take you up on your offer to test it before I consider sending good money after bad. Thanks for your help, everyone.

[jimdunn]

I would like to take you up on your offer to test it

Happy to help - I sent you a PM with my address.

Jim