IR8 Problem, need to delete registry keys

bgc99 · Post by **bgc99** » Sat Aug 22, 2009 3:01 pm

Somehow the general tab got messed up, the download from and upload to buttons are right below the tab labels. The upper panels are missing and the General Notes panel takes up most of the general tab. The mouse pointer changes to the symbol you get when you point at an adjustable divider just below the tab labels, but dragging it does nothing.

I deleted IR and downloaded it again but the general tab is the same so I assume I need to delete some registry keys to fix this. Anyone know what they might be? If there are no registry keys then I'm completely stumped.

Thanks,
BGC

Post by **The Robman** » Sat Aug 22, 2009 4:17 pm

Could you post a screen shot of what you are describing?

Post by **mathdon** » Sat Aug 22, 2009 4:21 pm

HKEY_CURRENT_USER/Software/UEIC is the magic bullet you need to delete. After you delete this, IR.exe will install itself as if it had never existed on your system, so you will need to set up RDF directory, etc from scratch.
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Graham

3FG · Post by **3FG** » Sat Aug 22, 2009 4:35 pm

Or, you might want to try modifying the value of Panel40Height by right clicking, choosing modify, and typing in 150.

Exit IR before doing this.

bgc99 · Post by **bgc99** » Sat Aug 22, 2009 8:08 pm

After deleting the registry key and running IR again, it's back to normal I think. The panel height and width values were both 0 before I deleted it.

Last night I was starting to experiment with extenders and I tried to use the merge with extinstall function. It gave an error code and I quit for the night. Today I decided to get ver 2 of extinstall. I installed it in a folder and pointed IR to it and that's when I noticed the missing elements of the general tab. I'm not sure if it was like that before extinstall ver2 or not.

BGC

Post by **mathdon** » Sun Aug 23, 2009 2:14 am

Since IR 8.00 came out, there have been several reported occurrences of this issue in which the top panels on the General tab shrink to zero size. Before IR 8.00 the top left (Device Buttons) panel had a fixed size. The size of the other panels was determined by this one and the overall size of the window, so you could change the width of the Other Settings panel but not its height. IR 8.00 made the dividers between the panels to be re-sizeable, and since then there seem to be rare circumstances under which the Device Buttons panel shrinks to zero size.

I don't know what causes this, or just what circumstances cause it to happen, but IR 8.01 tests for zero size and, if found, re-sets the Device Buttons panel to a default size. This should prevent future occurrences. IR 8.01 is currently still at Release Candidate 2 and is being discussed in this thread.
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Graham