HovisDirect.com - JP1 cables and accessories

Capn Trips · Post by **Capn Trips** » Mon Apr 24, 2006 3:00 pm

Sorry. You're right. My bad. I just like to give a guy the benefit of the doubt.

Post by **The Robman** » Mon Apr 24, 2006 3:39 pm

I've come to Richard's defence many times myself, and there's usually been one reason or another as to why he might be behind on his orders (a change in job, illness in the family, etc) but I think the fact that the problem with slow delivery persists means the overall problem is something bigger than whatever the current problem might be.

ppasteur · Post by **ppasteur** » Mon Apr 24, 2006 6:54 pm

I joined the Original JP1 Yahoo group something over 3 years ago...maybe 4. I remember that Richard has been around as long as I can remember, supporting the JP1 community. I too would like to give him the "benefit of the doubt". Having just gone through this mess personally, that is hard to do.

I sincerely hope that he gets things together as far as his cable sales endeavor is concerned. Until he demonstrates that he can do that, I think "caveat emptor"/"buyer beware" should be the operative terms in dealing with him.

I only came here to share my experience so that it might be of use to anyone thinking of dealing with him in the future.

It does seem that if one is not in a hurry, and posses a great deal of patience, and does not mind being ignored, eventually the promised product is delivered.

The problem is, that is a whole bunch of qualifiers to deal with.

Order your cables from Rob!

Capn Trips · Post by **Capn Trips** » Tue Apr 25, 2006 1:55 am

ppasteur wrote:Order your cables from Rob!

As to caveats, Rob only sells cables as an add-on to an order for one or more remotes. He does NOT sell them individually.

sfhub · Post by **sfhub** » Tue Apr 25, 2006 1:31 pm

I previously had ordered cables from filebug but since he no longer sells cables had to look for someone else. I recall Hovis had communication issues, so I went with diygadget.com Email response and order status was excellent. Product was shipped out the next day and I was informed where things stood the whole time.

The only slightly negative comment is Canada Post is not the fastest of delivery mechanisms. The order was shipped next day, but it took Canada Post 10 days to get me the cable. I expected slower delivery because of the origin and diygadget clearly states the delivery times. I wasn't in a rush so no big deal, and diygadget.com was very responsive so I was never worried.

The cable arrived in perfect condition and works fine.

underquark · Post by **underquark** » Tue Apr 25, 2006 4:31 pm

sfhub wrote:The only slightly negative comment is Canada Post is not the fastest of delivery mechanisms. The order was shipped next day, but it took Canada Post 10 days to get me the cable.

Ordered mine at night in Scotland (probably about 3pm Canada), it arrived 5 days later and only cost US$3 extra.

screenname · Post by **screenname** » Wed May 03, 2006 11:54 am

Any one elese have problem accessing Richard Hovis ' site today?

Post by **The Robman** » Wed May 03, 2006 12:13 pm

It looks like he let his domain expire, which is a risky thing to do.

Post by **The Robman** » Sat May 06, 2006 1:42 pm

The Hovis Direct site is back up.

Post by **The Robman** » Thu Jun 01, 2006 7:52 pm

Richard just told me that he's going to wrap up his JP1 sales as a new job means that he doesn't have the time to keep up with it.

jetstar52 · Post by **jetstar52** » Thu Jun 08, 2006 12:36 am

I hope when he wraps up, he returns the money I sent him back in March for an order he never shipped.

Post by **The Robman** » Thu Jun 08, 2006 6:32 am

He is going to ship all of the orders that he had already received, he's just not accepting any new orders.

acebee · Post by **acebee** » Sun Jun 11, 2006 12:42 am

The Robman wrote:He is going to ship all of the orders that he had already received, he's just not accepting any new orders.

So.. looks like Richard will send the USB cable afterall - I never understood - why he never even bothered to reply to my paypal payment.. - anyway good luck on his new job - it is always exciting - i just changed mine recently.

acebee · Post by **acebee** » Thu Jun 22, 2006 11:16 am

it has been almost month now - no emails or any other responses at all from Richard (HovisDirect) - I want the money back

Post by **The Robman** » Thu Jun 22, 2006 11:30 am

If Richard's not answering his emails, my advice would be to ask Paypal to reverse the transaction.

JP1 Remotes

HovisDirect.com - JP1 cables and accessories

Looks like Richard will send the USB cable

Paypal Dispute