USB interface check reports "SDA low" message

e34m5 · Post by **e34m5** » Fri Feb 18, 2005 3:38 pm

I just received a USB interface cable and cannot make it work. Two different computers, same problem.

I searched all the postings and have tried w/o batteries, with a battery reversed, plug the connector both ways.

No matter what it just doesn't like it. I bought the USB so I could use it on my laptop, alas......

e34m5 · Post by **e34m5** » Sat Feb 19, 2005 8:09 am

Anyone?

e34m5 · Post by **e34m5** » Sun Feb 20, 2005 10:09 am

Wow....no help whatsoever....hmm.

Mark Pierson · Post by **Mark Pierson** » Sun Feb 20, 2005 10:21 am

Are you trying this on Windows or Mac?

Are your USB ports enabled and properly configured on the PC/laptop?

Do you have the correct driver installed?

Do you have USB checked in IR's Interface menu?

Is Auto Check enabled on the Interface menu? If so, try unchecking it.

e34m5 · Post by **e34m5** » Sun Feb 20, 2005 4:06 pm

Mark Pierson wrote:Are you trying this on Windows or Mac?.

Both. Same results. Windows on laptop as well as desktop. Both using XP.

Mark Pierson wrote:Are your USB ports enabled and properly configured on the PC/laptop?.

Yes. Is there something specific to look for in the setup.

Mark Pierson wrote:Do you have the correct driver installed?.

Delcom driver in both cases.

Mark Pierson wrote:Do you have USB checked in IR's Interface menu?.

Yes

Mark Pierson wrote:Is Auto Check enabled on the Interface menu? If so, try unchecking it.

Tried that already. I can't help but think there is something missing unless the cable is bad.

Mark Pierson · Post by **Mark Pierson** » Sun Feb 20, 2005 5:30 pm

e34m5 wrote:I can't help but think there is something missing unless the cable is bad.

It's possible the interface is bad. Have you said in other posts that you've used a USB cable before? If so, is this a new one? Does the old one work?

Post by **The Robman** » Sun Feb 20, 2005 5:54 pm

e34m5 wrote:Wow....no help whatsoever....hmm.

I'm not ignoring you, it's just that I've never used a USB cable so I am not qualified to help in any way. I suspect that the majority of people here are using the Simple interface also, which is why the pool of people that can help you is extremely limited.

Mark Pierson · Post by **Mark Pierson** » Sun Feb 20, 2005 6:13 pm

The Robman wrote:the pool of people that can help you is extremely limited

Especially when their homemade USB interface has worked perfectly on every PC they ever tried it on!

e34m5 · Post by **e34m5** » Mon Feb 21, 2005 2:52 pm

Not home made. Purchased from one of our vendors. Trying to troubleshoot before sendinf back.

I guess I don't have much choice but to send it back.

Post by **The Robman** » Mon Feb 21, 2005 3:22 pm

Have you asked the vendor if they have any suggestions? I know that Tom (from Filebug) has tried helping people with USB issues before.

e34m5 · Post by **e34m5** » Mon Feb 21, 2005 4:44 pm

Yes. Tom did not have any suggestions other than to send it back. So I will.