"Privileged Instruction" Error message

kakkjk87 · Post by **kakkjk87** » Fri Jan 07, 2005 6:10 pm

I have an RS 15-2104 remote (w/Extender) that I've slowly been getting programmed. I'm using version 8.31 of Keymap-master and IR 6.0. I'm running Windows XP on my PC and have my JP-1 cable connected to a data transfer (A/B) switch, which connects to the printer port. I was tired of having to unhook the printer cable from the back of the computer and hook up the JP-1 every time I wanted try something new...that's why the transfer switch.
Everything was working fine, but since yesterday after my wife printed a few documents (used the transfer switch to "select" the printer, and then switched it back) I get a "privileged instruction" error message when trying to upload to the remote.
I tried disconnecting the transfer switch from the computer and hooking the JP-1 cable directly to the printer port (like I had been doing all along), but still got the error message. I know it's most likely a Windows XP issue instead of a JP-1 problem, but I thought maybe someone else might have encountered the same problem. Any ideas?? Thanks.

Mark Pierson · Post by **Mark Pierson** » Fri Jan 07, 2005 6:46 pm

You need to have administrator rights on your user account in order to be able to use IR's port driver.

kakkjk87 · Post by **kakkjk87** » Fri Jan 07, 2005 8:42 pm

Mark Pierson wrote:You need to have administrator rights on your user account in order to be able to use IR's port driver.

I think I do...but I'll double check. Is there a setting in IR I need to change also?

Post by **The Robman** » Sat Jan 08, 2005 10:39 am

No change in IR, just be sure to log on using the "Administrator" user id when you're using a WinXP or Win2k box (and I assume WinME also).

Mark Pierson · Post by **Mark Pierson** » Sat Jan 08, 2005 12:27 pm

You might also want to try rebooting the PC. Some printer drivers can remain active on the port and that could be contributing to the IR error.

kakkjk87 · Post by **kakkjk87** » Sun Jan 09, 2005 1:31 pm

Problem resolved.
Rebooted with the JP1 cable connected directly to the computer and it worked.
I tried one more time with the transfer switch, but got the error message again (with Administrator rights)...I guess I'll have to keep switching cables when I need to use the printer.
Thanks Again!!