New URC-6012w not working

dwestall · Post by **dwestall** » Tue Sep 14, 2004 7:41 pm

My C6 just died so I picked up a new 6012w at Walmart today. I noticed the device codes were the same as the ones used on my C6. I first programmed the TV, no problem. I then tried to program the VCR. It appears to have accepted the code but nothing works. I tried all the codes for my brand (Hitachi) and nothing works. I tried the DVD (Sony) and got the same problem. Any button I press under VCR or DVD and the LED just blinks real quick, then a 3 second delay and a long blink.

Any ideas?

I tried Resetting the Device Key and Restoring Factory Defaults and still nothing works. I am able to copy buttons from the TV device to the VCR device.

Thanks,
David

Post by **The Robman** » Tue Sep 14, 2004 9:06 pm

Sounds like weak batteries to me.

dwestall · Post by **dwestall** » Wed Sep 15, 2004 7:45 am

Wow, that was it! Sorry, I thought the batteries were new. I'm glad I didn't try to return it

Thanks.

Post by **The Robman** » Wed Sep 15, 2004 7:58 am

In the unlikely even that you came across a sales guy that knew something about remotes when you tried to return it, it would've been kinda funny if he just changed the batteries in front of you to prove that the remote works!

Good job you checked here first, eh?

johnsfine · Post by **johnsfine** » Wed Sep 15, 2004 8:33 am

The Robman wrote:it would've been kinda funny if he just changed the batteries in front of you to prove that the remote works!

It's Walmart.
I've seen the return desk at Circuit City domonstrate to a customer that a product wasn't actually deffective (they were obviously right). I've seen CompUSA insist a product wasn't deffective and refuse the return (when they were obviously in the wrong). I've never seen Walmart make the slightest effort to contradict a customer in a return situation. Often they ask why you're returning it. But I've seen people give obviously incorrect statements as the reason for the return and the Walmart employee never comments on that.

In this case that would have been unfortunate because David is better off keeping his 6012w than having a no hassle return.