New Xsight Touch Remote

[tajvdz]

Well I just got my new Xsight Touch because my old one isn't working that well anymore. I found a new one on Ebay. Only thing, the old one is One For All and this one is Acoustic Research.
What is the easiest way to get all my settings from the old one into the new one? Backup first and then transfer to new remote?
Which program do I need for that? Rmir?

[mdavej]

Yes, just plug it in, let it update the firmware, then load your existing config into it in RMIR. They all are compatible with the same file no matter the brand/model.

[tajvdz]

Yes, just plug it in, let it update the firmware, then load your existing config into it in RMIR. They all are compatible with the same file no matter the brand/model.

Yes but I have to download the config from my remote first with Rmir?

[The Robman]

Yes, just plug it in, let it update the firmware, then load your existing config into it in RMIR. They all are compatible with the same file no matter the brand/model.

Yes but I have to download the config from my remote first with Rmir?

Is that a problem? Were you hoping to copy the contents from the old remote to the new remote without using RMIR?

[mdavej]

I suppose you could transplant the memory chip will the proper skills and tools. But RMIR will be easier.

[tajvdz]

well I think there was a missunderstanding. I only meant to say that I must have the config from my old remote on my pc first before i can transfer it to the the new one. That wasn't in the instructions mdavej gave.

But I managed to have the new remote working. It was very easy. I only didn't find anything about the firmware. How can I do that? By the way there is a slight difference in the settings where you can set the language and time. In the new one I have 2 extra options, DirectV RF (which I can't use) and Tilt On/Off. Also The new remote is beeping. I can't remember my old one did this. But the speaker came off so I guess that is why it doesn't work anymore. The sound option is also turned on on the old one.

Another thing. This new remote has the sticky part in the middle. I think I was able to remove it on the old one but I can't remember how I did that. What is the best and most succesful way to do that?

[mathdon]

I managed to have the new remote working. It was very easy. I only didn't find anything about the firmware.

If you do a DOWNLOAD from the NEW remote, it will ask you if you want to update the firmware, unless it is already up-to-date (which it won't be if this really is a brand new XSight). Note that this only happens on a download, so if all you have done is upload your old configuration, you won't have got this message.

[tajvdz]

I managed to have the new remote working. It was very easy. I only didn't find anything about the firmware.

If you do a DOWNLOAD from the NEW remote, it will ask you if you want to update the firmware, unless it is already up-to-date (which it won't be if this really is a brand new XSight). Note that this only happens on a download, so if all you have done is upload your old configuration, you won't have got this message.

I downloaded the config from both remote. I only got a message that I should run Rmir in administration mode the first time connected. After I downloaded both remotees I uploaded the old config to the new one. I didn't get a message for downloading firmware. But like I said in my previous message there is a difference. You see other release nummers in the about section. The acoustic research seems a bit newer.

[The Robman]

well I think there was a missunderstanding. I only meant to say that I must have the config from my old remote on my pc first before i can transfer it to the the new one. That wasn't in the instructions mdavej gave.

As you've been a JP1 user for over 4 years, I'm guessing that Dave just assumed that you've already downloaded your old remote's configuration by now, which is why he didn't explicitly call that step out.

[tajvdz]

well I think there was a missunderstanding. I only meant to say that I must have the config from my old remote on my pc first before i can transfer it to the the new one. That wasn't in the instructions mdavej gave.

As you've been a JP1 user for over 4 years, I'm guessing that Dave just assumed that you've already downloaded your old remote's configuration by now, which is why he didn't explicitly call that step out.

Yes I had one on my pc but I changed some settings later. That is why I downloaded from the old remote first.

Do you know if there is trick for the sticky part in the middle of the remote?

[mdavej]

Yes I had one on my pc but I changed some settings later. That is why I downloaded from the old remote first.

Do you know if there is trick for the sticky part in the middle of the remote?

For the settings differences (beep, tilt, etc.), those can be changed on the remote itself. Just dig into the settings menus.

If your activities act weird (end on the wrong screen), you'll need to do the firmware update. If not, you're fine without it.

There are many solutions for the sticky. You can coat with talc (baby powder) or chemically remove. I haven't tried it myself, but many folks say gasoline works great. Wear gloves of course and be careful.

[tajvdz]

For the settings differences (beep, tilt, etc.), those can be changed on the remote itself. Just dig into the settings menus.

If your activities act weird (end on the wrong screen), you'll need to do the firmware update. If not, you're fine without it.

There are many solutions for the sticky. You can coat with talc (baby powder) or chemically remove. I haven't tried it myself, but many folks say gasoline works great. Wear gloves of course and be careful.

It is not that the settings are different. 2 of them are in the new one but not in the old remote. The beep is in both, but it doesn't work in the old.

I removed the sticky coating on the old remote, but I don't know how I did it. I find it a bit annoying. Especially on the back.
So far, I didn't experience anything weird with the activities

[mathdon]

@tajvdz

You got your new XSight Touch on Ebay. Was it in its original packaging? It is looking as if your remote already has up-to-date firmware, which suggests that it has been used and at some time the firmware was upgraded by a previous user. I am not aware of any XSights that were sold new with the final UEI firmware installed, but I suppose they may exist.

Anyway, here is how you can test whether or not the firmware has been tested by RMIR and found to be up to date. Do a download from it, close RMIR and open the rmaster.err file created in your RMIR installation folder with a text editor. Find the line "Version numbers from remote:" which will be followed by a list whose entries are hex data followed by a filename. That list should be followed by "Upgrade file versions verified" then "Version numbers from upgrade:" and then another list of hex data with filenames.

RMIR checks the version numbers between printing these two lists, so if you get the lists then the remote will have been checked to see if an upgrade is required. No upgrade message means no upgrade required.

If you are not sure about this, post your rmaster.err file in the Diagnosis Area of our File Section and post a link to it here. I will then check it to see if all is well.

[tajvdz]

@tajvdz

You got your new XSight Touch on Ebay. Was it in its original packaging? It is looking as if your remote already has up-to-date firmware, which suggests that it has been used and at some time the firmware was upgraded by a previous user. I am not aware of any XSights that were sold new with the final UEI firmware installed, but I suppose they may exist.

Anyway, here is how you can test whether or not the firmware has been tested by RMIR and found to be up to date. Do a download from it, close RMIR and open the rmaster.err file created in your RMIR installation folder with a text editor. Find the line "Version numbers from remote:" which will be followed by a list whose entries are hex data followed by a filename. That list should be followed by "Upgrade file versions verified" then "Version numbers from upgrade:" and then another list of hex data with filenames.

RMIR checks the version numbers between printing these two lists, so if you get the lists then the remote will have been checked to see if an upgrade is required. No upgrade message means no upgrade required.

If you are not sure about this, post your rmaster.err file in the Diagnosis Area of our File Section and post a link to it here. I will then check it to see if all is well.

Yes i got the remote from Ebay. It was supposed to be new but the box was opened and it seemed to be used. There were 3 devices in it. Also the usb cable was missing. But besides this it looked new. I think it was only tested.

I opened the file with notepad and found this:

Version numbers from remote:
05 5C 20 00 03 01 00 00 00 00 01 00 MCUFirmware
05 5D 07 00 01 32 00 00 00 00 02 00 BlasterFirmware
05 5E 01 00 01 01 00 00 00 00 00 00 AC_conn.xmg
05 5F 06 00 01 01 00 00 00 00 00 00 Buttons.btn
05 60 06 00 01 01 00 00 00 00 00 00 SetupBtn.btn
05 61 05 00 01 01 00 00 00 00 00 00 SysIcons.pkg
05 62 01 00 01 01 00 00 00 00 00 00 USB_conn.xmg
05 63 0B 00 02 01 00 00 00 00 00 00 irdb.bin
05 64 0B 00 02 01 00 00 00 00 00 00 Asia.rgn
05 65 0B 00 02 01 00 00 00 00 00 00 Europe.rgn
05 66 0B 00 02 01 00 00 00 00 00 00 Latin.rgn
05 67 0B 00 02 01 00 00 00 00 00 00 MidEast.rgn
05 68 0B 00 02 01 00 00 00 00 00 00 NAmerica.rgn
05 69 0B 00 02 01 00 00 00 00 00 00 Pacific.rgn
05 6A 12 00 03 01 00 00 00 00 00 00 lang.dk
05 6B 12 00 03 01 00 00 00 00 00 00 lang.fi
05 6C 12 00 03 01 00 00 00 00 00 00 lang.nl
05 6D 11 00 03 01 00 00 00 00 00 00 lang.en
05 6E 12 00 03 01 00 00 00 00 00 00 lang.fr
05 6F 12 00 03 01 00 00 00 00 00 00 lang.ge
05 70 12 00 03 01 00 00 00 00 00 00 lang.it
05 71 12 00 03 01 00 00 00 00 00 00 lang.sp
05 72 12 00 03 01 00 00 00 00 00 00 lang.no
05 73 12 00 03 01 00 00 00 00 00 00 lang.se
05 74 01 00 01 01 00 00 00 00 00 00 X01tour.xmg
05 75 01 00 01 01 00 00 00 00 00 00 X02tour.xmg
05 76 01 00 01 01 00 00 00 00 00 00 X03tour.xmg
05 77 01 00 01 01 00 00 00 00 00 00 X04tour.xmg
05 78 01 00 01 01 00 00 00 00 00 00 X05tour.xmg
05 79 01 00 01 01 00 00 00 00 00 00 X06tour.xmg
05 7A 01 00 01 01 00 00 00 00 00 00 X07tour.xmg
05 7B 01 00 01 01 00 00 00 00 00 00 Splash.xmg
05 7C 01 00 01 01 00 00 00 00 00 00 Learning.xmg
Upgrade file versions verified
Version numbers from upgrade:
01 00 01 01 AC_CONN.XMG
0B 00 02 01 ASIA.RGN
07 00 01 32 BLASTERFIRMWARE
06 00 01 01 BUTTONS.BTN
00 00 00 00 CONNECTUSB.XMG
0B 00 02 01 EUROPE.RGN
0B 00 02 01 IRDB.BIN
12 00 03 01 LANG.DK
11 00 03 01 LANG.EN
12 00 03 01 LANG.FI
12 00 03 01 LANG.FR
12 00 03 01 LANG.GE
12 00 03 01 LANG.IT
12 00 03 01 LANG.NL
12 00 03 01 LANG.NO
12 00 03 01 LANG.SE
12 00 03 01 LANG.SP
0B 00 02 01 LATIN.RGN
01 00 01 01 LEARNING.XMG
20 00 03 01 MCUFIRMWARE
0B 00 02 01 MIDEAST.RGN
0B 00 02 01 NAMERICA.RGN
0B 00 02 01 PACIFIC.RGN
06 00 01 01 SETUPBTN.BTN
01 00 01 01 SPLASH.XMG
05 00 01 01 SYSICONS.PKG
01 00 01 01 USB_CONN.XMG
01 00 01 01 X01TOUR.XMG
01 00 01 01 X02TOUR.XMG
01 00 01 01 X03TOUR.XMG
01 00 01 01 X04TOUR.XMG
01 00 01 01 X05TOUR.XMG
01 00 01 01 X06TOUR.XMG
01 00 01 01 X07TOUR.XMG

I think it is ok then?

[mathdon]

I think it is ok then?

Absolutely! You don't need to check it as RMIR has done that, but the check it does is that the four-byte version numbers from the upgrade (which is the final upgrade issued by UEI) agrees with bytes 3 through 6 of the longer version numbers from the remote. So your remote is fully up to date.