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Lookout tool seems to be offline

 
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MaskedMan
Tivo Expert


Joined: 10 Feb 2004
Posts: 1006
Location: Boone, IA

                    
PostPosted: Fri Oct 04, 2019 4:01 pm    Post subject: Lookout tool seems to be offline Reply with quote

Lookout Tool seems to be offline?
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Edmund
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The Robman
Site Owner


Joined: 01 Aug 2003
Posts: 21210
Location: Chicago, IL

                    
PostPosted: Fri Oct 04, 2019 10:45 pm    Post subject: Reply with quote

Yup, you're right. Unfortunately, there's nothing I can do because that one is hosted on Vicky's server, so she'll have to investigate it.
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Rob
www.hifi-remote.com
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 7073
Location: Florida

                    
PostPosted: Sat Oct 05, 2019 10:39 am    Post subject: Reply with quote

Thanks for the heads up.

They did maintenance on my server on Oct 3 (no notice to me) and everytime they do it, they break my site.

Its up and running now.
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The Robman
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Joined: 01 Aug 2003
Posts: 21210
Location: Chicago, IL

                    
PostPosted: Sat Oct 05, 2019 4:17 pm    Post subject: Reply with quote

Just out of curiosity, what do they do that breaks it and what do you have to do to fix it?
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Rob
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 7073
Location: Florida

                    
PostPosted: Sat Oct 05, 2019 4:37 pm    Post subject: Reply with quote

They move me to a new server where they are running the latest and greatest version of PHP.

1. If the old PHP version is available, I have them roll me back to the old version,. Takes them about an hour.

2. If they drop the old PHP version, I rewrite the code in the latest and greatest version of PHP, and then I just wait until they break it, and follow step 1 again each time they break it, until that doesn't work.

None of the cool tools I had purchased for my job work any more, and this is a pain in the neck to do by hand.
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jetstar52



Joined: 16 Oct 2003
Posts: 177
Location: Sacramento, CA

                    
PostPosted: Tue Oct 15, 2019 4:17 am    Post subject: Reply with quote

It appears to be down again.
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The Robman
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Joined: 01 Aug 2003
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Location: Chicago, IL

                    
PostPosted: Tue Oct 15, 2019 2:12 pm    Post subject: Reply with quote

Vicky fixed it, so should be back online now.
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Rob
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jetstar52



Joined: 16 Oct 2003
Posts: 177
Location: Sacramento, CA

                    
PostPosted: Tue Oct 15, 2019 10:45 pm    Post subject: Reply with quote

Working now. Thanks, Rob and Vicky!
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MaskedMan
Tivo Expert


Joined: 10 Feb 2004
Posts: 1006
Location: Boone, IA

                    
PostPosted: Wed Oct 07, 2020 6:54 pm    Post subject: Reply with quote

Has the lookout tool changed?
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Edmund
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The Robman
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Joined: 01 Aug 2003
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Location: Chicago, IL

                    
PostPosted: Thu Oct 08, 2020 10:57 am    Post subject: Reply with quote

I let Vicky know, but she won't have access to fix it for at least a week. I'll let you know what it's back up.
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Rob
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 7073
Location: Florida

                    
PostPosted: Thu Oct 15, 2020 10:07 am    Post subject: Reply with quote

Sorry about that. Of course this happened during my migration to Florida, so I didn't have access to a real computer! It should be up and running now.
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Remember to provide feedback to let us know how the problem was solved and share your upgrades.

Tip: When creating an upgrade, always include ALL functions from the oem remote, even if you never plan on assigning them to a button. Complete function lists makes an upgrade more helpful to others.
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